Social Tracker lets you pinpoint patterns in your competitors’ messaging and see what post types and formats are working best for their campaign. You can also check out their most engaging posts over specific timeframes and conjure up ideas for your own channels. While this might sound relatively simple, it’s about much more than simply counting likes and views and garnering followers. The best types of content include a mix of informative, entertaining, and promotional posts.

Twitter, rebranded as X in 2023, was one of the earliest players in the social media game (and the very first channel Buffer supported!). Tuesdays as the top-performing day for engagement and are the best days SMM Thai to post on TikTok. Our dedicated experts research and test SMB solutions so you can make smart, confident decisions. With business.com+, members get dedicated support, exclusive deals and expert advice.

Another important factor is to keep track of platform algorithm changes so you aren’t caught off-guard and adapt your strategy accordingly. It’s also important to align content with your brand persona and not jump on every trend you see on social. The 2025 Sprout Social Index™ revealed this as one of the top things consumers want brands to stop doing. “When you have five minutes to present to other key stakeholders at the executive level, they are looking for fast, quick takeaways.

Sprout Social helps you understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Generative AI tools like Sprout Social’s AI Assist in Compose can help you create content easily. All you have to do is add a few thoughts or drop a link and you get multiple caption options in different tones. Similarly, the Suggestions by AI Assist capability helps improve social media posts by instantly generating multiple variations of the post or adjusting its tone. AI-powered analytics further helps track engagement, conversions and customer journeys.

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For many brands, the core responsibilities of social media marketing management are best handled in-house. This approach will enhance your efforts through focused engagement and strategic marketing with social media. Social media promotions give you access to highly targeted audiences, opening the door to boosting sales and expanding your social media reach with precision. By advertising your business on social media using real customer testimonials and reviews, you can amplify your reach and credibility. When customers share their positive experiences with a product, it builds trust and authenticity in a way traditional promotion on social media can’t. Capitalizing on user-generated content (UGC) is one of the smartest social media marketing ideas.

Identify creators who align with your brand and consider how they can help you craft stand-out content for your audience. The quippy, casual tone that makes Discord’s X presence beloved by casual users and moderators alike is a great example. Hashtags can be used to get your attention and encourage people to share their photos interacting with your brand.

Humanizing Your Brand

According to Statista, businesses earn an average of at least $32 for every dollar spent on email marketing. For some sectors, such as retail, e-commerce and consumer goods, that number is $45. Conversion rate measures how often your social content leadsto a conversion event like a subscription, download, or sale. This is one of the most important social media marketing metrics because it shows the value of your social media campaigns (organic and paid) in feeding your funnel. Reach or social media brand awareness metrics show how many people see your content and how much attention your brand gets on social media.

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The top of the funnel is where you interest customers enough to jump in. Collaborating with micro-influencers can help your brand reach a more targeted audience and generate authentic buzz. If you’re not already working with influencers, consider reaching out to those who align with your brand values and have a loyal following. If you’re not already incorporating video into your strategy, now is the time to start experimenting. Video offers a personal touch that other content formats can’t replicate, and it’s a great way to showcase your brand’s personality.